Operations Department

Mirjam Naves, VP Projects & Processes

Harmonising processes, maximising impact.

Our department is responsible for the seamless coordination and optimisation of processes company-wide. We are a driving force behind success, working across diverse areas to ensure operational excellence. You don’t need to know everything to thrive on our team — but you do need to have the capability of learning quickly.

Embracing your inner Pippi.

“I have never tried that before, so I think I should definitely be able to do that!”
– Pippi Longstocking

Our department philosophy centres around fostering autonomy and self-reliance among team members. We highly value discipline, ownership, and critical thinking. With these principles in mind, our main goal is to provide support to both the Client Services and Tech teams, thereby ensuring seamless cooperation and collaboration.

Meet your manager.

Hi, I’m Mirjam. I oversee the Operations Department at smartclip. As a manager, I highly value team members who demonstrate ownership and initiative, and I believe in fostering a culture of trust and empowerment — which means I won’t micromanage your every move. My Dutch background has instilled in me a rather direct approach to communication and a strong appreciation for openness and transparency within a team. Together, we’ll achieve great things through collaboration and mutual respect.

How our department is organised.

Our Project Management pillar is responsible for: 

  • Overseeing the successful execution of projects across our company from start to finish. This includes managing meetings and milestones, identifying gaps that need to be addressed, and ensuring nothing falls through the cracks.
  • Assisting with project management during the onboarding of new broadcaster customers.

Our Process Management pillar is responsible for: 

  • Implementing and maintaining processes for effective teamwork, including tech processes, support, and feature development. This ensures that everyone stays informed and on the same page.
  • Acting as a bridge to RTL AdAlliance by defining appropriate processes for collaboration and keeping both companies informed about front-door processes.

“I feel very fortunate to work for an international company with such a great environment and amazing colleagues. I have an extraordinary team lead that stands behind me, motivates me, values my work, and does everything possible to help me grow. I’m proud to be a part of smartclip!”

Laura Baumann, Project Manager
smartclip Europe

Join the fun.

Open roles on the team.

Oops! Looks like you’ve stumbled upon the secret hideout of the “Not Hiring Right Now” department. Don’t worry, it happens to the best of us! Unfortunately, at this moment, our team is not in search of new recruits. However, we’re always eager to connect with fantastic folks like yourself, so don’t let that discourage you.

Instead of twiddling your thumbs and staring longingly at our non-existent job listings, why not take the reins and reach out to us? We’d love to get to know you and see if there might be a place for your unique talents and skills in the future.

Become a smartclipper in 6 steps.

1
Get in touch

Send us an application or contact our Talent Acquisition team for an informal chat to get to know each other.

2
Review

Our Talent Acquisition team will review your application and may host an initial interview to get a better idea of who you are and what you are passionate about.

3
Interview (remote)

Join the hiring manager and recruiter in an interview to learn more about the role, and see if it’s a good match for all.

4
Final interview (in-person)
& challenge

Meet us on-site and take on a role-specific challenge — from a coding task to a role play — to get a feel for what it’s like to work together.

5
Decision & offer

Both you and our team reflect on the process, and ultimately determine whether we can envision working together. If you like us, and we like you, we’ll make it official. What are you waiting for? Join the team!

Spoil yourselfwith corporate perks.

Annual Offsite

Join us once a year for our flagship offsite — a chance to step away from the everyday, connect with fellow smartclippers, and celebrate together in style.

Anniversary Programme

We treasure every moment you spend with us, and when the days turn into years, we mark it with a little gift — even from your first year!

Corporate Benefits

Are you sporty, techy, adventurous, stylish, or nerdy? Whichever category you belong to, you can benefit from our numerous discount offerings and get up to 40% off your purchases.

Equipment

Work with the setup that suits you best, with your choice of Mac or Linux and access to the hardware, software, and tools you need.

Public Transport

Make your commute more affordable with a contribution toward your Deutschland-Ticket if you’re based in Germany.

Flexible Work Environment

Shape your work around what works best for you with adaptable core hours, remote work opportunities, and smart Fridays for an extra-long weekend when workload allows.

Gift Matching

Care for a good cause? We do too. When you donate to a charity, we’ll double your donations — up to €250.

Mental Health

When life happens or if you just want to talk to a mental health expert, we’ve got you covered in Cologne, Hamburg, or remotely wherever you are.

Professional Growth

Keep growing through smartweek, expert sessions, hackathons, online learning with Udacity and Coursera, and personalised coaching.

Referral
Programme

Get rewarded when you refer someone for one of our open roles and they get the job.

RTL+

As part of RTL Deutschland, you can enjoy all your favourite TV shows with free access to an RTL+ Premium account.

Social Day

Every year, you can take a fully paid day off to support a cause you care about — together with other smartclippers or alone, you decide.

Sports

We support a healthy lifestyle through various options such as gym reimbursement, urban sports club membership, or even leasing a bike. There’s definitely something for you.

Tech Stack

Build with a modern mix of technologies, including Node.js, C++, Java, Scala, Python, SQL, TypeScript, JavaScript, React, Docker, Kubernetes, AWS, and Google Cloud.

Thank you Programme

Every six months, smartclippers can show gratitude and reward exceptional colleagues with a €100 bonus — all on us!

Hi, I’m Sarah, Head of Talent Acquisition at smartclip. 
Let’s talk.

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